I learned today that the Family Responsibility Office (part of the Ministry of Community and Social Services) has started a website to try to track down parents who are not paying their court ordered child support. The program is called Good Parents Pay, and the website lists parents (mostly fathers) who have not been paying their child support. According to the website: “The individuals posted on this website are registered with the Family Responsibility Office ( FRO), have not made their court-ordered support payments and cannot be found.”
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J. Douglas Hoyes
Bankruptcy Trustee
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I have mixed feelings on this approach to catching “deadbeat” parents.
On the one hand, it is usually the children who suffer when a marriage ends, and if the court has ordered that child support should be paid, then it should be paid. On the other hand, the Family Responsibility Office probably has the worst reputation of any government agency when it comes to inefficiency and mismanagement. (Do a Google search and you will find articles like this one, reprinted from the National Post).
I’m not exaggerating when I say that at least once every week I have someone in my office who tells me their sad story about their dealings with FRO.
Half the time I hear the story from the support payer, usually the father, who tells me that he knows he owes support, but he just started a new job, and can’t reach anyone at FRO to ask them to start getting the payments from his new employer. After numerous attempts at reaching a human being at FRO with no results, the man finds, without warning, that his driver’s license has been suspended for nonpayment of child support.
I hear similar stories from the recipient, usually the mother. Often the story is “I know my ex is paying support because he showed me his paystub and his employer is taking it off his paycheque every week, and his employer sends a cheque to FRO every week, but sometimes I go six or seven weeks without seeing a cheque from FRO. It’s impossible for me to budget not knowing when my next child support payment will arrive.” (This is an exact quote from a woman I met with last week).
So why am I discussing all of this on a blog about bankruptcy in Toronto? Simple. We did a study back in 2005 (you can read about it in an excellent article that appeared in the National Post) that determined that 29% of people who go bankrupt are either separated or divorced, and an even greater number of people with financial problems have gone through a marriage or relationship break-up at some point in their lives. The sad reality is that divorce can lead to financial problems that result in people filing bankruptcy in Toronto.
I understand that relationships end, and I understand that child support is a way to help ease the financial hardships on the children of divorced parents, and I understand that sometimes support is not paid as has been ordered by the court.
I would like to see the Ontario government doing something about it. Unfortunately I don’t think a pretty website is the answer. I think real change is necessary. I would like to see the government do a detailed review of the operating procedures at the Family Responsibility Office, and make changes to make the process better for payers and payees. If the problem is that FRO is under-funded, let’s start funding it. If the problem is that FRO is mismanaged, let’s fix it.
I can’t prove it, but I strongly suspect that if FRO made it easy for parents to pay their child support (such as getting a live body when you call to change your employer information) fewer people would fall behind in their support obligations, and fewer people would need to go bankrupt when they try to catch up. (Support payments don’t go away when you go bankrupt, but if you max out your credit cards to get caught up on your support payments they can still be a contributing factor in bankruptcy). If the recipients got their child support payments on a more timely basis, they would not need to max out their credit cards to buy groceries, and again, fewer bankruptcies would be the result.
I will get off my soapbox now, since there is probably nothing more I can do about the problems at FRO. I can, however, help you make a plan to deal with your debt problems, so if you have more debt than you can handle, whether you are divorced or not, give me or any member of the Bankruptcy Toronto team a call 310-PLAN (310-7526, no area code required) or E-mail us to arrange a free initial consultation.